Network Engineer
Core
Operate and maintain IP networking components in a 24/7 SaaS environment, supporting new network product offerings and operational improvements for cloud contact center software.
Role type
Senior IC Network Engineer (SaaS/Cloud)
Builds
Cloud contact center network infrastructure and connectivity solutions
Domain
Telecommunications / Cloud Networking
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IP Routing, Switching, Security principles, MPLS, OSPF, BGP, real-time traffic queuing, Cisco IOS-XE, data-driven analytical approach, site2site IPSEC VPNs, FWs, MPLS VPNs, Cisco Nexus 7k/ASR 1000/9000, SSL-VPN
Preferred skills
VoIP, RTP, SIP peering/trunking, SBC, incident response, system hardening, vulnerability management, Linux network functions, Cisco ACI, AWS, GCP
Technologies
Cisco IOS-XE, IOS-XR, Nexus OS, MPLS, OSPF, BGP, IPSEC, SSL-VPN, Cisco ACI, AWS, GCP
Responsibilities
Integrate business partners and acquisitions into a supportable network design; Review and analyze network incident history to perform preventive measures; Troubleshoot network issues and assist customers with activations; Provide capacity analysis and planning; Partner with Network Architects to improve WAN connectivity; Execute network change requests.
Seniority
Mid-Senior, hands-on IC
