Product Designer II
Core
Designing end-to-end consumer and merchant experiences for an AI-driven post-purchase platform that handles customer service, returns, fulfillment, and fraud detection.
Role type
Mid-level Product Designer (B2B/B2C)
Builds
Automated customer service, returns/exchange management, fulfillment, and product protection features for retailers.
Domain
E-commerce / Retail / Post-purchase technology
Deliverable
production ML models | product features
Required skills
High-fidelity visual design, Figma mastery (auto-layout, components, variables), user research, design systems, HTML/CSS/React literacy, typography, grid systems, layout
Preferred skills
Retail/e-commerce fluency, design system management, fintech/insurance tech knowledge
Technologies
Figma, Figma Make, Claude
Responsibilities
Create polished, dev-ready Figma design deliverables for end-to-end experiences; translate high-level requirements into intuitive visual design deliverables; partner with Product Managers and Engineering to deliver persona-first solutions; leverage user research and analytics to iterate on designs; contribute to and use the Extend Design System; participate in design reviews and critiques.
Seniority
Mid-level, hands-on IC
