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Senior Product Manager Trust and Safety

San Francisco, CA💼 Full-time🗓 2026-07-21 → 2026-09-25

Core

Own the strategy, roadmap, and execution of fraud prevention and detection across global platforms, building intelligent systems that protect first-time smartphone owners in emerging markets from fraud while ensuring a frictionless customer experience.

Role type

Senior Product Manager (Trust & Safety / Fraud Prevention)

Builds

ML-powered detection systems, AI-driven decisioning agents, frictionless identity verification, and real-time monitoring tools.

Domain

Fintech / Financial Inclusion / Emerging Markets

Deliverable

production ML models | product features | dashboards & analysis

Required skills

Fraud/risk product strategy, ML model evaluation, SQL, cross-functional execution, prioritization in global markets, data-driven decision making

Preferred skills

Experience in emerging markets (Latin America, Africa, SE Asia), familiarity with fraud vendors (Sift, Arkose Labs), device intelligence, behavioral biometrics, AI/LLM agents in fraud ops, AML/KYC compliance knowledge

Technologies

SQL, ML models, AI/LLM agents, rule engines, real-time decisioning systems

Responsibilities

Define multi-market Trust & Safety strategy balancing fraud loss reduction with customer conversion; Lead end-to-end product lifecycle for fraud detection systems; Partner with Data Science/Engineering to ship ML-powered decisioning and AI-driven investigation agents; Design frictionless fraud mitigation experiences; Identify and prioritize emerging fraud patterns (deepfakes, agentic attacks); Champion AI/LLM automation to scale fraud operations; Define and own Trust & Safety metrics and build dashboards; Run experimentation frameworks to measure fraud prevention vs. conversion tradeoffs.

Seniority

Senior, hands-on IC

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