Guest Experience Gaming Manager - Moreton Bay Area
Core
Lead floor hosts and manage daily operations of a gaming room to deliver high-touch host service and maintain an energetic atmosphere.
Role type
Guest Experience Gaming Manager
Builds
Gaming room operations and guest engagement
Domain
Hospitality / Gaming
Required skills
Guest service, team leadership, cash handling, Responsible Service of Gambling (RSG) compliance, machine performance monitoring, trade management
Preferred skills
Hospitality or retail background, natural talent for customer connection
Technologies
None stated
Responsibilities
Greet regular guests and maintain room atmosphere, coach floor hosts on payout execution and service, manage daily trade and cash balancing, enforce RSG standards, partner with Venue Manager on layout and promotions
Seniority
Team Leader / Manager