Retail Store Manager
Core
Lead a retail store team to deliver exceptional pet parent experiences, ensure safety for people and pets, and drive financial performance.
Role type
Senior retail store manager (people & operations)
Builds
A full-service pet retail store
Domain
Retail / Pet care
Deliverable
product features
Required skills
People leadership, P&L management, staffing & scheduling, operational execution, customer experience management, compliance enforcement
Preferred skills
Experience in customer-focused environments, proficiency in computer applications
Technologies
Scheduling software, inventory management tools, reporting systems
Responsibilities
Recruit, hire, coach, and manage a team of up to 70 associates; drive store profitability and manage labor/supply budgets; ensure safety and compliance for people and pets; execute daily store operations and brand standards.
Seniority
Senior, hands-on IC