CareerPlan

Retail Store Manager

Burlington, CanadaFull-time2015-03-16 → 2026-10-23

Core

Lead a retail store team to deliver exceptional pet parent experiences, ensure safety for people and pets, and drive financial performance.

Role type

Senior retail store manager

Builds

A full-service pet retail store including grooming, adoption, and product sales

Domain

Retail / Pet care

Deliverable

product features

Required skills

Team leadership, hiring and coaching, P&L management, inventory control, scheduling, conflict resolution, operational compliance

Preferred skills

Experience in customer-focused environments, proficiency in computer applications

Technologies

Scheduling software, inventory management tools, reporting systems

Responsibilities

Recruit, hire, coach, and manage a team of up to 70 associates; oversee daily store operations and safety; analyze financial reports and drive sales targets; manage inventory and labor costs; handle escalated customer concerns; ensure compliance with company policies and procedures.

Seniority

Senior, hands-on IC