Retail Store Manager
Core
Lead a retail store team to deliver exceptional pet parent experiences, ensure safety for people and pets, and drive financial performance.
Role type
Senior retail store manager
Builds
A full-service pet retail store (grooming, adoption, retail)
Domain
Retail / Pet Services
Deliverable
product features
Required skills
People leadership, P&L management, operational execution, hiring and coaching, inventory management, compliance enforcement, crisis management
Preferred skills
Experience in customer-focused environments, proficiency in scheduling software
Responsibilities
Recruit, hire, coach, and manage a team of up to 70 associates; drive store profitability and meet sales/shrink targets; ensure safety and compliance for people and pets; manage inventory and labor budgets; handle escalated customer concerns; execute daily store operations and reporting.