Retail Store Manager
Core
Lead a retail store by managing operations, driving financial performance, and delivering exceptional experiences for pet parents and associates.
Role type
Senior retail store manager
Builds
A full-service pet retail store
Domain
Retail / Pet care
Required skills
Retail leadership, P&L management, team recruitment and development, scheduling, inventory management, customer service, conflict resolution, compliance enforcement
Preferred skills
Experience in customer-focused environments, proficiency in computer applications, ability to work under pressure
Technologies
Scheduling software, inventory management tools, reporting systems
Responsibilities
Oversee store operations and financial outcomes including sales and shrink targets; manage staffing, recruiting, coaching, and performance reviews; ensure safety and compliance for people and pets; deliver exceptional customer service experiences; analyze business data and drive improvement plans.
Seniority
Senior, hands-on IC