Retail Store Manager
Core
Lead a retail store by managing operations, driving financial performance, and delivering exceptional service to pet parents while ensuring safety for people and pets.
Role type
Senior retail store manager
Builds
A full-service pet retail store
Domain
Retail / Pet care
Deliverable
product features
Required skills
People leadership, P&L management, operational execution, staffing and scheduling, compliance enforcement, conflict resolution, business analysis
Preferred skills
Experience in customer-focused environments, proficiency in computer applications
Technologies
Scheduling software, inventory management tools, reporting systems
Responsibilities
Recruit, hire, coach, and manage a team of associates; drive sales and profitability goals; ensure store safety and compliance; manage inventory and labor costs; handle escalated customer concerns; execute daily store operations and reporting.