Retail Store Manager
Core
Lead a retail store by managing operations, driving financial performance, and delivering exceptional service to pet parents while ensuring safety for people and pets.
Role type
Senior retail store manager (operations & P&L)
Builds
A full-service pet retail store including grooming, adoption, and retail sales
Domain
Retail / Pet care
Required skills
Retail leadership, P&L management, team recruitment & coaching, scheduling, inventory management, customer service, financial analysis, compliance enforcement, physical stamina
Preferred skills
Experience in customer-focused environments, proficiency in computer applications, ability to work under pressure
Technologies
Scheduling software, inventory management tools, reporting systems
Responsibilities
Oversee store operations and financial outcomes including sales and shrink targets; manage staffing, recruiting, and associate development; ensure safety and compliance for people and pets; deliver exceptional customer experiences; analyze business data and drive improvement plans.
Seniority
Senior, hands-on IC