Retail Store Manager
Core
Lead a retail store by managing people, operations, and financial performance to deliver exceptional pet parent experiences.
Role type
Senior retail store manager
Builds
A full-service pet retail store (grooming, adoption, retail)
Domain
Retail / Pet Services
Deliverable
product features
Required skills
People leadership, P&L management, operational execution, staffing and scheduling, customer experience management, compliance enforcement, conflict resolution, inventory management, financial analysis
Preferred skills
Experience in customer-focused environments, proficiency in computer applications, ability to work under pressure
Responsibilities
Recruit, hire, coach, and manage a team of up to 70 associates; drive store profitability and meet sales/shrink targets; ensure safety and compliance for people and pets; manage inventory and labor budgets; execute daily store operations and reporting.
Seniority
Senior, hands-on IC