Retail Store Manager
Core
Lead a retail store by managing operations, safety, and financial performance while delivering exceptional service to pet parents.
Role type
Retail Store Manager
Builds
Pet store operations, customer experiences, and team performance
Domain
Retail / Pet Care
Deliverable
product features
Required skills
People leadership, P&L management, operational execution, safety compliance, inventory management, scheduling, conflict resolution
Preferred skills
Experience in customer-focused environments, proficiency in computer applications
Technologies
Scheduling software, inventory management tools, reporting systems
Responsibilities
Recruit, hire, coach, and manage a team of associates; ensure store safety and pet welfare; drive sales and profitability goals; manage labor costs and inventory; handle escalated customer concerns; conduct operational audits and compliance checks.
Seniority
Mid-level, hands-on IC