Retail Store Manager
Core
Lead a retail store by managing operations, driving financial performance, and ensuring safety for associates, pets, and customers.
Role type
Senior retail store manager
Builds
A profitable, safe, and customer-centric pet retail store
Domain
Retail / Pet care
Required skills
People leadership, P&L management, operational execution, safety compliance, inventory management, scheduling, conflict resolution, business analysis
Preferred skills
Experience in customer-focused environments, proficiency in computer applications
Technologies
Scheduling software, inventory management tools, reporting systems
Responsibilities
Recruit, hire, coach, and manage a team of up to 70 associates; drive sales and shrink targets; ensure store safety and compliance with policies; manage labor costs and payroll; handle escalated customer concerns; conduct store audits and training.
Seniority
Senior, hands-on IC