Retail Store Manager
Core
Lead a retail store by managing operations, driving financial performance, and delivering exceptional service to pet parents while ensuring safety for people and pets.
Role type
Senior retail store manager (IC)
Builds
Retail store operations and customer experiences
Domain
Retail / Pet care
Required skills
People leadership, P&L management, operational execution, hiring and coaching, scheduling, compliance enforcement, inventory management, crisis management
Preferred skills
Experience in customer-focused environments, proficiency in computer applications, ability to work flexible schedules
Technologies
Scheduling software, inventory management tools, reporting systems
Responsibilities
Recruit, hire, coach, and manage a team of up to 70 associates; drive store profitability and meet sales/shrink targets; ensure safety and compliance for people and pets; manage inventory and labor budgets; execute daily store operations and reporting.
Seniority
Senior, hands-on IC