Retail Store Manager
Core
Lead a retail store by managing people, operations, safety, and financial performance to deliver exceptional pet parent experiences.
Role type
Retail Store Manager (Store Leader)
Builds
A safe, profitable, and customer-focused pet retail store environment
Domain
Retail / Pet Services
Required skills
People leadership, operational execution, financial management, safety compliance, inventory management, scheduling, conflict resolution, physical stamina
Preferred skills
Experience in customer-focused environments, proficiency in computer applications
Technologies
Scheduling software, inventory management tools, reporting systems
Responsibilities
Recruit, hire, coach, and manage a team of up to 70 associates; ensure store safety and pet welfare; manage P&L, labor costs, and sales targets; execute daily store operations and compliance checks; handle escalated customer concerns; conduct physical inventory and safety walks.
Seniority
Mid-level, hands-on IC