Product Operations Manager
Core
Design the single source of truth for product measurement, defining metric standards, telemetry contracts, and governance models to drive portfolio-level insights.
Role type
Senior individual-contributor product data & telemetry lead
Builds
Canonical metric definitions, telemetry instrumentation specifications, and data models for a 30-product portfolio
Domain
B2B SaaS, Product Operations, Data Governance
Deliverable
production ML models | product features | dashboards & analysis
Required skills
SQL, data governance, schema design, event schema design, cross-functional influence, data quality assurance, BI/warehouse logic
Preferred skills
Salesforce, Jira Product Discovery, Pendo, product value/ROI measurement, GRC domain knowledge, building data capabilities from scratch
Technologies
AWS, Snowflake, Pendo, Amplitude, Segment
Responsibilities
Partner with data governance teams on product taxonomies; own product measurement standards and naming conventions; write instrumentation specifications for engineering; build analytics models for adoption and value reporting; ensure data quality for business reviews; set technical standards for BU-aligned analysts; shape the product analytics stack direction
Seniority
Senior, hands-on IC
