Customer Solutions Architect
Core
Pre-sales Customer Solutions Architect bridging customer problems to signed contracts by scoping engagements and authoring proposals.
Role type
Pre-sales Customer Solutions Architect
Builds
Scoped engagements and commercial proposals for mid-market customers
Domain
Cloud services, Generative AI, AWS, Cloud migration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Pre-sales consulting, Hands-on architecture design, AWS Solutions Architect Associate, Scoping workshops, Effort estimation, Proposal authoring, Stakeholder presentation, Mid-market engagement, Technical generalism, Cost-to-value analysis
Preferred skills
AWS Solutions Architect Professional, Systems integrator background, Full pre-sales cycle experience
Technologies
AWS, Generative AI, Cloud migration, Cloud-native development, Big data analytics
Responsibilities
Engage with mid-market customers to uncover real problems, Scope engagements across infrastructure and AI domains, Author proposals and Statements of Work, Present recommendations to customer stakeholders, Partner with Account Executives to drive deals
Seniority
Individual Contributor, Pre-sales specialist