Senior Manager, Network Operations
Core
Lead the day-to-day operations, reliability, and continuous improvement of a global enterprise network supporting critical healthcare and genomic operations.
Role type
Senior Manager, Network Operations
Builds
Global enterprise network (LAN, WAN, wireless, firewall, cloud, on-premise) supporting Natera's genomic testing and healthcare operations
Domain
Healthcare / Genomics / Enterprise Networking
Required skills
Enterprise network operations, Routing and switching (BGP, OSPF, EIGRP, VLANs, VRFs, STP), Next-generation firewalls (Palo Alto), Wireless networking (Cisco Meraki), VPN technologies, Monitoring tools (SolarWinds, LogicMonitor, Wireshark, NetFlow, SNMP), Cloud networking (AWS), Team leadership, Incident response, Change management
Preferred skills
CCIE or equivalent expert-level networking certification, Juniper JNCIP/JNCIE, Palo Alto PCNSE, AWS Certified Advanced Networking Specialty, AWS Certified Solutions Architect – Professional, ITIL Foundation, HIPAA-regulated biotech/pharma/healthcare experience
Technologies
SolarWinds, LogicMonitor, Wireshark, NetFlow, SNMP, Palo Alto Networks, Cisco Meraki, Juniper, AWS
Responsibilities
Manage stability, performance, security, and availability of the global enterprise network; Lead a team of network engineers providing coaching and technical guidance; Execute network operations initiatives including automation and lifecycle management; Serve as escalation point for high-severity incidents; Remain hands-on with network design, configuration, and troubleshooting; Partner with Information Security on firewall policy and secure architecture; Support capacity planning and vendor management; Improve monitoring and observability practices
Seniority
Senior, hands-on IC with leadership responsibilities