B2B Senior Systems Site Reliability Engineer
Core
Senior SRE partnering with engineering teams to balance development velocity with reliability, utilizing AI agents and automation to improve global service stability.
Role type
Senior Individual Contributor Site Reliability Engineer (SRE)
Builds
Automated tooling, AI agents, and reliability practices for Jamf's Apple device management platform
Domain
Enterprise IT / Cloud Infrastructure / AI Engineering
Deliverable
production ML models | infrastructure | product features
Required skills
Production troubleshooting, AWS operations, Observability, Infrastructure as Code, Automation (Python/Go/Java), AI agent development, Technical documentation, Agile methodology, SQL optimization
Preferred skills
Chaos engineering, FinOps, CI/CD tooling
Technologies
AWS (EC2, S3, EKS, RDS/Aurora, CloudFront), Grafana, Prometheus, LogicMonitor, Python, Go, Java, Github Actions, Jenkins, MCP servers
Responsibilities
Define service-level objectives and error budgets; investigate complex production issues using AI; produce technical documentation and runbooks; eliminate toil through automation and AI agents; set conditions for reliable AI agent work; mentor engineers on SRE and AI practices; advise leadership on customer escalations; scale the SRE practice
Seniority
Senior, hands-on IC
