Senior Analytics Engineer - User Voice
Core
Transforming raw event and product data into clean, scalable data models to enable data-informed decisions for internal tools and user experience analysis.
Role type
Senior Analytics Engineer
Builds
Data warehouse platform, observability tools, and scalable data ingestion frameworks for the User Voice organization.
Domain
SaaS / Customer Support / Data Engineering
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Advanced SQL, modern data transformation tools (dbt), data modelling principles, cloud data warehouse environments, data governance, infrastructure automation
Preferred skills
Cross-functional collaboration, translating product questions into data solutions, continuous experimentation with AI technologies
Technologies
SQL, Python, Fivetran, Snowflake, Redshift, dbt, Looker, Mode Analytics, Census
Responsibilities
Lead optimization of data warehouse performance and reliability; Design and implement observability, monitoring, and alerting best practices; Build robust warehouse platform and tooling capabilities; Apply software engineering practices to provide clean data sets; Maintain and tune data infrastructure at scale; Develop scalable data ingestion and modelling frameworks; Design analytic data models for product and leadership questions.
Seniority
Senior, hands-on IC