APS6 Senior Service Management Officer
Core
Coordinate and manage detailed or sensitive ICT release and environment projects to support the National Disability Insurance Scheme (NDIA) objectives.
Role type
Senior IC Release and Environment Manager
Builds
Release schedules, deployment plans, and implementation strategies for multiple applications across various portfolios.
Domain
Public sector / National Disability Insurance Scheme / ICT Release Management
Required skills
Release Management, Change Management, Stakeholder Management, Project Management, Compliance, Scheduling, Testing, Planning, Business Requirements, Continuous Improvement
Preferred skills
SAP, MuleSoft, Salesforce, EDW, APIC, Engineering, Data, Security, Hardware, Insurance
Technologies
Salesforce, MuleSoft, EDW, SAP, APIC, Environments, Data
Responsibilities
Support establishment and maintenance of Release Management processes; coordinate and manage releases across multiple applications and portfolios; conduct Release Readiness, Milestone, and Business Go/No-Go reviews; liaise with delivery partners and internal teams; ensure ICT Change Processes and Cyber assessments are followed; contribute to Release Reporting and Change Management activities.
Seniority
Senior, hands-on IC