Fraud Intelligence Lead
Core
Lead a team of Fraud Intelligence Analysts to investigate complex fraud cases, reconstruct attacker sequences, and translate findings into product and model improvements for Plaid's fraud prevention systems.
Role type
Senior IC Fraud Intelligence Lead (Player-Coach)
Builds
Fraud detection capabilities, investigation workflows, and data pipelines for Protect, IDV, and Payments/ACH products
Domain
Fintech, Consumer Payments, Fraud Prevention
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Fraud investigation, pattern synthesis, incident response, dark/grey-web navigation, SQL, Python, cross-functional collaboration
Preferred skills
Graph/network analysis, rule engines, AI/agent application for investigations, ML lifecycle exposure
Technologies
BI tools, anomaly detection systems, case trackers, SQL, Python
Responsibilities
Define casework quality standards and coach analysts on investigation techniques; Allocate coverage across fraud pods and manage matrixed staffing; Lead complex fraud investigations and reconstruct attacker intent; Report team health and emerging risks to leadership; Partner with Data Science and Product teams to improve labeling and feature sets; Monitor external fraud trends and initiate threat modeling research
Seniority
Senior, hands-on IC with team leadership