Tenancy Manager
Core
First point of contact for tenants managing a diverse portfolio to ensure housing sustainability through proactive engagement and practical problem-solving.
Role type
Tenancy Manager
Builds
Sustainable tenancies and community wellbeing outcomes
Domain
Community housing / Social housing
Deliverable
physical/clinical work
Required skills
Tenancy management, Conflict resolution, Negotiation, Customer service, Documentation preparation, Record keeping
Preferred skills
Social work knowledge, Vulnerable community engagement, NCAT representation experience
Responsibilities
Manage tenancy agreements per NSW Residential Tenancies Act 2010, Manage arrears and property standards, Represent organization at NCAT, Address anti-social behaviour, Collaborate with internal teams and external partners
Seniority
Mid-level, hands-on IC
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