Medical Receptionist
Core
Provide efficient reception and administrative support for a primary health care service, ensuring clients feel welcome and their needs are attended to in a timely manner.
Role type
Medical Receptionist
Builds
Client arrival management, appointment coordination, and administrative record keeping for a multidisciplinary health service.
Domain
Healthcare / Primary Health Care
Deliverable
client delivery
Required skills
Customer service, telephone etiquette, client record management, appointment coordination, document management, computer literacy, organizational skills
Responsibilities
Welcoming clients and maintaining a safe reception area; managing client arrivals, waiting lists, and enquiries; answering telephone calls; coordinating specialist and allied health appointments; maintaining accurate client records in the Communicare system; coordinating client transport arrangements; undertaking general administrative duties like filing and archiving.
Seniority
Entry-level to Junior