Wellness Spa Host
Core
Welcoming face of the spa, managing reservations, guiding guests to treatments, and ensuring smooth daily operations.
Role type
Spa Host/Receptionist
Builds
Guest experiences and spa service flow
Domain
Hospitality / Wellness
Deliverable
client delivery
Required skills
Reservation management, guest relations, treatment knowledge, upselling, therapist scheduling, retail transactions
Preferred skills
Knowledge of holistic wellness, proactive approach, natural communicator
Technologies
None stated
Responsibilities
Greet guests and provide facility overviews, manage reservations and calls, escort guests to treatments, recommend and upsell treatments and retail products, schedule therapists, handle check-ins/outs and retail transactions
Seniority
Entry-level