Housing Officer
Core
Manage tenancy and property management activities including rent collection, arrears recovery, lease reviews, condition reports, and tenant support.
Role type
Housing Officer (Property Management)
Builds
Sustainable tenancies and compliant property management for community housing
Domain
Social housing / Residential property management
Deliverable
client delivery
Required skills
Rent collection and arrears recovery, Tenancy sign-ups and exit procedures, Condition reporting, Maintenance liaison, Tribunal or Court representation, Data management, Knowledge of Residential Tenancies Act
Preferred skills
Experience with complex support needs, Stakeholder engagement with support agencies and government
Technologies
Property and tenancy management systems
Responsibilities
Manage rental collection and arrears recovery processes, Conduct condition reports and tenancy procedures, Liaise with asset teams regarding maintenance, Coordinate reporting and compliance requirements, Maintain accurate property and tenancy data, Represent organization at Tribunal or Court
Seniority
Mid-level, hands-on IC