Manager, Strategic Programs
Core
Build and own systems, tooling, and processes for Strategic Project Leads (SPLs) to run AI data labeling projects at scale, focusing on scaling quality control and operator efficiency.
Role type
Manager, Strategic Programs (Operator Enablement)
Builds
Central quality control systems, auditing workflows, operator tooling, and onboarding experiences for AI data projects.
Domain
AI data labeling, human-in-the-loop AI, operational scaling
Deliverable
production ML models | infrastructure
Required skills
scaling operational processes, quality control program management, LLM tool integration, prompt engineering, cross-functional stakeholder alignment, team building, process improvement frameworks
Preferred skills
founding or early-stage startup experience, engineering/product/ops background, Lean/Six Sigma expertise, solving ambiguous cross-functional problems
Technologies
LLMs, prompt engineering frameworks, agentic operator tooling
Responsibilities
Scale quality auditors from tens to hundreds while maintaining calibration; augment auditing workflows with LLM tools to increase efficiency; embed quality processes across the Delivery organization; build onboarding experiences for new Strategic Project Leads; develop agentic tooling to improve SPL efficiency; launch an Emerging Talent program for new grad recruitment.
Seniority
Manager, hands-on IC with team building scope
