Lab Manager III
Core
Managing a government client's lab environment, implementing infrastructure solutions, and providing technical support for network, storage, and endpoint systems.
Role type
Senior Lab Manager (IT Operations)
Builds
Secure lab infrastructure, network configurations, and user support environments for government agencies
Domain
Government IT / Cybersecurity Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Lab management, system administration, network topology assessment, security best practices, SOP development, VPN support, macOS/iOS support, storage troubleshooting, access control management, backup monitoring
Preferred skills
SIEM experience (ELK, Splunk), virtualization and automation, Jamf Pro/DEP/Enterprise Connect, technical procedure writing
Technologies
Linux/Unix, macOS, iOS, Citrix, VMWare, ELK, Splunk, Jamf Pro, DEP, Enterprise Connect
Responsibilities
Implement new technologies and equipment in the lab environment; Assess network topology and device configurations to identify security concerns; Advise on the development of lab standard operating procedures (SOPs) and policies; Provide support for Virtual Private Networks (VPNs) and Virtual Desktop Infrastructures; Troubleshoot and resolve complex storage problems across the enterprise; Monitor and respond to users on IT helpdesk channels; Assist in the management of user accounts and resetting credentials; Perform implementation of granular access control and monitor systems for performance and security.