Senior Medical Receptionist
Core
Central point of communication providing secretarial and reception services to young people, clinical, and management staff at a mental health hub.
Role type
Senior Medical Receptionist
Builds
Administrative support for headspace Townsville and Vibrant Futures services
Domain
Mental health / not-for-profit sector
Deliverable
dashboards & analysis
Required skills
Appointment scheduling, call handling, mail management, invoice reconciliation, building security coordination, Microsoft Office proficiency, customer service, privacy compliance
Preferred skills
Cert III in Medical Administration, NDIS worker screening clearance eligibility, Blue Card eligibility, driver's license
Responsibilities
Taking incoming calls and directing callers, scheduling and maintaining client appointments, opening/closing and securing the building, typing letters for clinical team, assisting with invoice payments, coordinating building maintenance, providing late clinic evening reception support