Customer Service Associate
Core
Support customer shopping experience and deter theft through engagement and operational procedures.
Role type
retail loss prevention associate
Builds
positive shopping environment and shrink reduction
Domain
retail / off-price fashion
Deliverable
product features
Required skills
customer service, theft deterrence, checkout procedures, shrink management, safety awareness, goal accomplishment
Preferred skills
flexible scheduling, adaptability, teamwork
Technologies
none
Responsibilities
provide timely and courteous service to customers, engage customers to create a positive environment, deter theft through professional presence, observe accurate checkout procedures, communicate shrink concerns to management, coordinate shrink-related activities, promote safety awareness, follow through on commitments
Seniority
entry-level, 0-2 years experience
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