Service Delivery Coordinator
Core
Coordinate daily service delivery for NDIS participants and support frontline workers in Cairns.
Role type
Service Delivery Coordinator
Builds
Individualised care plans and coordinated support services for NDIS participants
Domain
Disability support / NDIS
Deliverable
client delivery
Required skills
NDIS compliance, rostering and scheduling, incident response, mentoring support workers, stakeholder collaboration, CRM management
Preferred skills
Cert III/IV in Individual Support, First Aid & CPR, PRODA familiarity, Mental Health First Aid, experience with Aboriginal and Torres Strait Islander communities
Responsibilities
Provide hands-on support to Support Workers, coordinate participant onboarding, conduct service reviews, mentor staff, assist with rostering and timesheet approvals, respond to incidents, promote safety and compliance
Seniority
Mid-level, hands-on IC