Professional Services, Program Manager
Core
Lead complex, multi-workstream professional services engagements for strategic customers, turning transformation objectives into successful delivery plans.
Role type
Senior Program Manager (Professional Services)
Builds
Delivery plans, roadmaps, and governance structures for customer transformation initiatives
Domain
Professional Services / Program Management
Required skills
Program planning, forecasting, reporting, stakeholder management, budget management, risk management, agile methodologies, program governance, strategic planning
Preferred skills
Project management certification (PMP/PRINCE2), experience with OKRs
Technologies
Agile frameworks, RACI charts, Work Breakdown Structures
Responsibilities
Lead delivery of complex multi-workstream engagements, build relationships with executive stakeholders, develop and implement delivery methodologies, create and communicate program roadmaps, manage stakeholder expectations, define program strategies, establish program governance structures
Seniority
Senior, hands-on IC
