Community Manager
Core
Manage Shockbyte's online community presence across Discord, Reddit, and social media to engage players, resolve public inquiries, and act as the company's public voice.
Role type
Community Manager
Builds
Community engagement, brand advocacy, and player retention for a multi-game hosting platform
Domain
Gaming / Cloud Infrastructure
Deliverable
product features
Required skills
Discord moderation, Reddit community management, social media management, game knowledge (Minecraft), public communication, incident reporting, data tracking
Preferred skills
Volunteer moderator experience, event organization, social listening tool usage, basic graphic/video creation
Responsibilities
Run daily Discord operations including announcements, events, and moderation; Respond to player inquiries and complaints on Discord, Reddit, and social channels; Monitor and report on outages and billing issues to internal teams; Track brand sentiment and engagement metrics; Build and manage volunteer moderator and ambassador programs
Seniority
Junior, hands-on IC