Client Advisor
Core
Manage a portfolio of clients with treatment and care claims, reviewing medical information to determine reasonable and necessary treatment and care within the NSW CTP scheme.
Role type
Senior IC claims advisor (personal injury/CTP)
Builds
Treatment and care plans for clients with significant injuries
Domain
Insurance / Personal Injury / Health & Disability
Deliverable
client delivery
Required skills
Personal injury claims experience, medical information interpretation, case management, legislative compliance (Motor Accident Guidelines), stakeholder coordination
Preferred skills
Tertiary qualifications in health/disability, allied health clinical practice, NSW CTP scheme experience
Responsibilities
Manage a portfolio of treatment and care claims, review and interpret medical and claims information, make decisions about reasonable and necessary treatment, coordinate services to support recovery goals, communicate decisions clearly and sensitively, identify complex cases and collaborate with specialists
Seniority
Mid-Senior, hands-on IC