Salesforce Administrator
Core
Maintain, improve, and support the Salesforce platform to ensure optimal performance, data integrity, and alignment with business needs.
Role type
Salesforce Administrator
Builds
Optimized Salesforce environment, user access controls, workflows, automations, reports, and dashboards
Domain
Insurance / CRM
Required skills
Salesforce platform administration, user access management, workflow configuration, reporting and dashboards, data governance, system integration support, documentation creation
Preferred skills
Omnichannel experience
Technologies
Salesforce, Omnichannel
Responsibilities
Administer and maintain the Salesforce platform; Manage user access, profiles, roles, and permissions; Configure workflows, automations, reports, and dashboards; Support users by troubleshooting issues and answering queries; Collaborate with internal teams to gather requirements and implement enhancements; Maintain data quality through audits and cleansing; Assist with system integrations, updates, and releases; Create and maintain documentation and training materials.
Seniority
Mid-level, hands-on IC
