Field Engineer [IC4]
Core
Field Engineer acting as a technical advisor to Fortune 500 customers, integrating Sourcegraph's code intelligence platform into their SDLC and solving advanced technical challenges.
Role type
Senior IC Field Engineer (Technical Account Management)
Builds
Deep technical integrations of Sourcegraph's Code Search, Deep Search, and MCP into customer environments
Domain
Developer Tools / Code Intelligence / AI Coding
Deliverable
client delivery
Required skills
End-to-end software development lifecycle expertise, Large-scale migration and code modernization experience, Strong scripting abilities across multiple languages, Technical training and enablement, Strategic problem identification, Cloud-native and on-premise architecture knowledge
Preferred skills
LLM deployment and optimization, Developer Relations experience
Technologies
Sourcegraph (Code Search, Deep Search, MCP), LLMs, Cloud-native architectures
Responsibilities
Lead customer success by troubleshooting complex issues and designing custom technical solutions, Educate and enable customer technical admins on product configuration and maintenance, Collaborate with Product and Engineering to drive improvements based on customer feedback, Create technical content and iterate on service processes based on customer insights, Act as a trusted advisor to Fortune 500 customers on advanced use cases, Partner with Sales and CSM to optimize customer experience metrics
Seniority
Senior, hands-on IC
