Salesforce Solution Architect, Experience Cloud

United StatesRemoteFull-time$87k–$266k2026-10-23 → 2026-11-10

Hybrid

Core

Design and architect Salesforce Experience Cloud solutions, integrating them with Service Cloud and Knowledge to drive customer experience strategies and business process optimization.

Role type

Senior Salesforce Solution Architect (Experience Cloud)

Builds

Scalable, well-architected Salesforce platforms and customer experience solutions for enterprise clients.

Domain

Enterprise Software / CRM / Customer Experience

Required skills

Salesforce platform expertise, business process design, system integration, UX principles, technical consulting, enterprise architecture, roadmap planning, mentorship

Preferred skills

Salesforce Experience Cloud solution architecture, Service Cloud and Experience Cloud certifications, custom web component development, design tool proficiency (Lucidchart, sitemaps, mockups)

Technologies

Salesforce, Experience Cloud, Service Cloud, Knowledge, Agentforce, AWS

Responsibilities

Provide industry best practices and serve as a trusted client advisor; drive requirement gathering and serve as the Salesforce platform expert; work with clients to build strategy and roadmap; translate business requirements into well-architected solutions; coach and mentor junior team members; follow and understand new Salesforce product capabilities.

Seniority

Senior, hands-on IC with strategic advisory duties

About neuraflash

NeuraFlash is looking for a talented Solution Architect to join our growing Service Cloud Voice practice! You'll bring Salesforce project implementations to life by working with our customers to understand their business, identify their requirements, and design, develop, QA, and launch their solutions. We are building a best-in-class team and this role will have the opportunity to make significant contributions working with the rest of our talented team, exciting customers, and partnering closely with our Salesforce and AI Teams!