Field Service Representative III (FSR III) - Future Opportunities
Core
Senior technician leading installation, commissioning, and sustainment of advanced defense HPM-CUAS systems, providing diagnostics, training, and operational support.
Role type
Senior Field Service Representative (Technical Lead)
Builds
Deployed defense systems (HPM-CUAS) for national security missions
Domain
Defense / National Security / Counter-UAS
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Advanced system diagnostics, fault isolation, software configuration, team leadership, mentorship, technical documentation, field procedure development, manual lifting, operation of power tools
Preferred skills
Counter-UAS or directed energy systems experience, FAA Part 107 certification, ability to work in austere/extreme weather environments
Technologies
HPM-CUAS systems, power management systems
Responsibilities
Lead installation, commissioning, and sustainment of deployed systems; Conduct advanced fault isolation, software configuration, and system-level troubleshooting; Serve as primary field point-of-contact for customer operations and mission support; Deliver New Equipment Training (NET) and mentorship to junior FSRs; Provide detailed feedback to engineering and logistics for continuous product improvement; Support operational assessments, testing, and extended OCONUS deployments
Seniority
Senior, hands-on IC with leadership responsibilities
