Fraud Operations Specialist I
Core
Perform real-time fraud investigations and risk score judgments to detect bad actors and protect legitimate customers in an eCommerce environment.
Role type
Fraud Operations Specialist (IC)
Builds
Fraud detection processes and risk models for Extend's merchant partners
Domain
eCommerce / Financial Risk
Deliverable
production ML models
Required skills
Fraud concepts, fraud prevention best practices, due diligence, independent decision-making, data analysis, spreadsheet proficiency
Preferred skills
SQL, Snowflake, JIRA, CRM software, project management
Technologies
Excel, Microsoft/Google Suite, Snowflake, JIRA
Responsibilities
Review claims in real time for fraud/abuse, make independent risk score judgments, perform fraud investigations, follow regulatory procedures, collaborate with Claims/Product/Engineering to improve models
Seniority
Mid-level, hands-on IC
