Assistant Manager - Balaclava Hotel
Core
Leading daily shift operations at a suburban pub, managing floor service, pacing, and team mentorship during peak trade.
Role type
Assistant Manager (Hospitality)
Builds
Daily shift operations for a pub including bistro, sports bar, and gaming room
Domain
Hospitality / Pub & Bar
Required skills
Manual handling and lifting, team leadership, shift pacing, conflict resolution, customer service, safety compliance
Preferred skills
Prior supervising experience, confidence, people skills
Technologies
RSA/RSG, RMLV, Approved Managers Licence
Responsibilities
Lead floor crew and mentor staff, manage shift pacing and service flow, handle operational hiccups, build connections with regulars, ensure safety and standards
Seniority
Mid-level, hands-on IC