Clinician Onboarding Specialist (BBS925)
Core
Lead live onboarding calls for new clinicians joining a virtual behavioral health platform, covering EHR platform navigation, payroll setup, and platform workflows.
Role type
Clinician Onboarding Specialist (IC)
Builds
Onboarding experience and confidence for hundreds of clinicians
Domain
Virtual behavioral health / Telehealth
Deliverable
client delivery
Required skills
Live presentation and cohort management, EHR platform navigation, Payroll system administration, Healthcare onboarding experience, English communication, Google Workspace proficiency
Preferred skills
Tebra EHR experience, Rippling payroll experience, Credentialing or revenue cycle background
Responsibilities
Lead three-hour live onboarding calls via video conference, Walk clinicians through EHR platform workflows and documentation, Guide clinicians through payroll system setup, Answer technical and process inquiries live, Prepare materials and coordinate participant lists, Respond to post-call questions via email/messaging, Escalate complex clinical questions, Identify recurring friction points to improve workflows