Head of Business Performance and Operations – DDAI
Core
Strategic partner to the Chief Data, Digital, AI and Payments Officer leading the operating rhythm across Digital, Data, AI, Payments and Risk to turn priorities into effective decisions and measurable outcomes.
Role type
Senior IC Head of Business Performance and Operations
Builds
Integrated DDAI business agenda, performance frameworks, scorecards, and executive reporting
Domain
Banking / Financial Services / Strategy & Operations
Deliverable
dashboards & analysis
Required skills
Enterprise-level strategic thinking, disciplined execution, regulated environment experience, trusted adviser to executives, strategy-to-plan translation, commercial and financial acumen, operating model design, cross-functional influence, constructive challenge, executive communication, risk maturity, team leadership
Preferred skills
Tertiary qualification in relevant field
Responsibilities
Integrating domain strategies into a single business plan, leading annual and rolling planning, running cross-DDAI prioritisation process, owning integrated performance framework and executive reporting, identifying emerging issues and challenging variances, coordinating investment benefits tracking, strengthening business-management governance, leading executive and Board papers, leading and developing the Business Performance and Operations team
Seniority
Senior, hands-on IC
