Rapid Response Officer
Core
Field-based officer responding to local law and public safety concerns, patrolling hotspots, and resolving anti-social behaviour issues to keep the city safe and tidy.
Role type
Frontline field operations officer
Builds
Safer, compliant public spaces
Domain
Local government / Urban safety
Deliverable
physical/clinical work
Required skills
Conflict resolution, Field operations, Compliance enforcement, Mobile technology use, Report writing, Customer service
Preferred skills
Knowledge of Local Government Act 2009, Knowledge of Transport Operations (Road Use Management) Act 1995
Technologies
Mobile apps, Council systems
Responsibilities
Investigate and remove abandoned vehicles, shopping trolleys, and illegally placed signage; Conduct proactive and reactive patrols of hotspot locations; Perform impounding duties including ownership checks and supporting auctions; Use authorised person powers under local laws; Maintain accurate file notes and inspection reports; Provide clear advice to the public in escalated situations.
Seniority
Contract, hands-on IC