Enterprise Architect - Customer and Digital
Core
Define long-term technology direction and architectural frameworks for customer-facing digital services and platforms.
Role type
Senior Enterprise Architect (Customer and Digital)
Builds
Customer experience platforms, digital channels, and enabling capabilities for NZTA's digital products.
Domain
Public sector transport / Digital services
Required skills
Enterprise architecture, technology strategy, target state modeling, domain roadmaps, customer engagement platforms, digital ecosystems, integration patterns, stakeholder engagement, systems thinking, strategic prioritization
Preferred skills
Knowledge of Te Ao Māori and Te Tiriti o Waitangi, public service context
Technologies
Customer engagement platforms, web and mobile ecosystems, integration patterns
Responsibilities
Own architecture direction for Customer and Digital domains, develop target states and roadmaps, shape evolution of customer experience platforms, influence technology investment decisions, provide architectural guidance to delivery teams, identify opportunities for simplification and standardization, manage cross-domain dependencies and risks
Seniority
Senior, strategic leadership