SRE Engineer - Observability & Monitoring
Core
Building reliability and observability for a global eCommerce platform across security, CDN, DNS, servers, databases, caching, and monitoring.
Role type
Senior SRE Engineer (Observability & Monitoring)
Builds
Production monitoring infrastructure, dashboards, alerting systems, and SLIs/SLOs for the eCommerce stack.
Domain
E-commerce / Cloud Infrastructure
Required skills
Observability platform expertise (New Relic, Datadog, Grafana/Prometheus, ELK), Distributed tracing (OpenTelemetry), Alerting design, SLIs/SLOs definition, Observability-as-code (Terraform), CI/CD (GitHub Actions), Containerization (Docker), Scripting (Python/Bash)
Preferred skills
Azure ACA, OpenTelemetry Collector pipelines, Observability cost control, Incident response
Technologies
New Relic, Datadog, Grafana, Prometheus, Elasticsearch, OpenSearch, OpenTelemetry, Terraform, GitHub Actions, Docker, Azure
Responsibilities
Build monitoring from the ground up including instrumentation, dashboards, and alerting; Design actionable alerting to avoid noise; Define and drive SLIs/SLOs; Manage observability infrastructure declaratively; Partner with dev teams to instrument services.
Seniority
Senior, hands-on IC