Senior Solution Consultant
Core
Design-savvy Business Analyst/Solution Consultant supporting Salesforce implementations and building relationships to become a business transformation expert.
Role type
Senior Solution Consultant (Business Analyst)
Builds
World-class Salesforce implementations and comprehensive assets on the OmniStudio Platform.
Domain
Enterprise Software / Customer Success / Salesforce Industries
Required skills
Enterprise software business/functional analysis, Salesforce Platform, Business process redesign, Requirement documentation, User story creation, Agile/Scrum methodologies, OmniStudio tools (OmniScript, FlexCards, Integration Procedures), Process modeling, Data mapping
Preferred skills
Salesforce Industries knowledge, Insurance/Health/Telecom industry experience, CPQ/EPC experience, Design thinking, Certified Product Owner
Technologies
Salesforce, OmniStudio, OmniScript, FlexCards, Integration Procedures, REST endpoints
Responsibilities
Investigate business processes at a detailed level, Participate in business process redesign and roadmap planning, Create prototypes and proof of concepts, Craft user stories and business requirements documents, Collaborate with product teams to create flows, Utilize OmniStudio tools to construct interactions, Attend Agile ceremonies (stand-ups, sprint planning), Participate in UAT and release processes, Analyze data requirements and create mappings, Document work using flow charts and descriptions