Trade Centre - Manager
Core
Manage the Archerfield Trade Centre, overseeing customer service, sales, and warehouse operations for a team of ~11 employees.
Role type
Operations Manager (Trade Centre)
Builds
Customer service, sales, and warehouse operations for Capral Aluminium
Domain
Manufacturing / Building Products / Aluminium
Deliverable
product features
Required skills
Team leadership, customer relationship management, operational oversight, budget management, KPI monitoring, workforce planning, safety compliance, inventory management, problem-solving
Preferred skills
Industry experience (aluminium/metals), SAP familiarity, forklift operation
Technologies
SAP
Responsibilities
Lead, coach, and develop a team across Customer Service, Internal Sales, External Sales, and Warehouse Operations; Foster a positive workplace culture; Champion workplace safety and compliance; Support sales performance and identify growth opportunities; Oversee day-to-day Centre operations including warehousing, inventory, fabrication, and dispatch; Manage budgets and monitor KPIs; Support workforce planning and employee development.
Seniority
Manager, hands-on leadership