Fachleiter*in Blumen / Kasse / Kundendienst
Core
Leading the floral department team, managing customer service, and overseeing flower arrangements and plant care.
Role type
Team lead (floral department)
Builds
Floral arrangements and plant care
Domain
Retail (floral/plants)
Deliverable
product features
Required skills
Floral expertise, team leadership, customer service, inventory management, process adherence, return handling, complaint resolution, PC skills, German (C1)
Preferred skills
Florist experience, retail experience in floral/plants
Responsibilities
Advise and serve customers, ensure attractive product presentation and efficient inventory management, maintain defined department processes, create floral arrangements and care for plants, process returns and handle complaints, lead the team
Seniority
Mid-level, hands-on IC