Gestionnaire Allocations Familiales H/F
Core
Manage and process family allowance claims for social insurance beneficiaries and employers, from file opening to final decision.
Role type
Family allowance administrator
Builds
Social insurance benefit payments and administrative records
Domain
Social insurance / Public administration
Deliverable
client delivery
Required skills
Knowledge of Swiss social insurance system (1st pillar and family allowances), numerical calculation, document verification, data management, Excel proficiency
Preferred skills
Social insurance training or Federal Specialist Certificate in Social Insurance
Responsibilities
Process family allowance requests from opening to final decision, analyze individual situations and verify supporting documents, determine benefit rights according to legal provisions, perform calculations and payments, respond to inquiries from beneficiaries and employers, update files and ensure data quality, collaborate with internal services, participate in procedure improvement, monitor social insurance law changes