Systems Administrator
Core
Administer, support, and enhance Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive) to ensure secure, reliable digital services for NSW government staff.
Role type
Senior Systems Administrator (Unified Communications)
Builds
Modern collaboration services and secure digital workplace environments
Domain
Public Sector / Government / ICT Infrastructure
Required skills
Microsoft 365 administration, Microsoft Teams management, PowerShell scripting, Level 2/3 technical support, security and compliance governance, technical documentation, project delivery and migrations
Preferred skills
Microsoft Intune support, Microsoft Purview and compliance technologies, video conferencing technologies
Technologies
Microsoft 365, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, PowerShell, Microsoft Intune, Microsoft Purview
Responsibilities
Administer and support Microsoft 365 environment including Exchange Online, Teams, SharePoint, and OneDrive; Resolve complex technical issues and provide Level 2/3 support; Implement and maintain security, compliance, and governance controls; Develop and maintain PowerShell scripts for automation; Deliver technical documentation and operational procedures; Partner with business teams and vendors to enhance platform performance and capabilities.